Check in and out was quick and easy. Rooms were spacious and very clean and modern. The restaurant does close early (7.30pm) so no in hotel options for dinner if you arrive late but it's still a great place to stay. Bed was very comfy and shower was great
alicia
-
April 18, 2025
I love this place, best customer service, friendly, helpful, every staff member you walk past says hello, rooms are 10/10 spotless and everything is very comfortable. Stayed here last night (today is Good Friday) and as their cafe is not opening for Good Friday they have put a complimentary breakfast box in the fridge inside the room which had fruit, bottle of apple juice, yoghurts, cereals, crossaint and pastries to make up for being closed!
Darren Petersen
-
April 17, 2025
Pleasantly surprised with the service. Also surprised with the size, cleanliness of the executive spa suite, well worth the price we paid. Only issue and not a deal breaker, needs to be more than 2 disabled carparks on reception ground level. During our stay there would have been at least 6 cars requiring disability carparks and we all had the spots taken as soon as we went out for a time.
sue mureau
-
May 11, 2025
Rooms were spacious & clean & beds very comfortable.
Handy restaurant on site.
No noise barrier for rooms was disappointing - noisy corridors in the early hours & truck deliveries outside at 930pm were loud & disruptive. No view (sheds & skip bins)
Heidi Humbler
-
February 03, 2025
Wedding planners from Hell !
A wedding is a very big emotional event for a couple.
So we wanted to get it right.
But North Lakes Hotel certainly didn't.
Booked 1 year 8 months in advance.
Meeting, date locked in, signed paperwork, deposits secured.
But the hotel booked a bigger event, cancelled our date, booked out all the hotel rooms and wanted to charge us more than the standard rate.
We only found out when one of our guests called to book a hotel room, to be told there was no wedding booked in our names.
Then the hotel managers tried with no luck to make this our problem.
With the Gaul to think this would not be distressing and a difficult situation, and wanted an apology for getting upset.
This hotel has zero accountability, nothing short of discraceful.
This has tainted our wedding preparations.
We had to pay for new invitations.
Don't risk having any special occasion at North Lakes Hotel
Our Address
22 Lakefield Dr, North Lakes QLD 4509, Australia
Claim Listing: North Lakes Hotel
Please Login or Register an Account to Claim Listing
Check in and out was quick and easy. Rooms were spacious and very clean and modern. The restaurant does close early (7.30pm) so no in hotel options for dinner if you arrive late but it's still a great place to stay. Bed was very comfy and shower was great
I love this place, best customer service, friendly, helpful, every staff member you walk past says hello, rooms are 10/10 spotless and everything is very comfortable. Stayed here last night (today is Good Friday) and as their cafe is not opening for Good Friday they have put a complimentary breakfast box in the fridge inside the room which had fruit, bottle of apple juice, yoghurts, cereals, crossaint and pastries to make up for being closed!
Pleasantly surprised with the service. Also surprised with the size, cleanliness of the executive spa suite, well worth the price we paid. Only issue and not a deal breaker, needs to be more than 2 disabled carparks on reception ground level. During our stay there would have been at least 6 cars requiring disability carparks and we all had the spots taken as soon as we went out for a time.
Rooms were spacious & clean & beds very comfortable. Handy restaurant on site. No noise barrier for rooms was disappointing - noisy corridors in the early hours & truck deliveries outside at 930pm were loud & disruptive. No view (sheds & skip bins)
Wedding planners from Hell ! A wedding is a very big emotional event for a couple. So we wanted to get it right. But North Lakes Hotel certainly didn't. Booked 1 year 8 months in advance. Meeting, date locked in, signed paperwork, deposits secured. But the hotel booked a bigger event, cancelled our date, booked out all the hotel rooms and wanted to charge us more than the standard rate. We only found out when one of our guests called to book a hotel room, to be told there was no wedding booked in our names. Then the hotel managers tried with no luck to make this our problem. With the Gaul to think this would not be distressing and a difficult situation, and wanted an apology for getting upset. This hotel has zero accountability, nothing short of discraceful. This has tainted our wedding preparations. We had to pay for new invitations. Don't risk having any special occasion at North Lakes Hotel