We recently engaged Bennett Carroll for what we thought was going to be a 'run of the mill' conveyancing matter to sell our house. It turned out to be quite complicated thanks to 'buyer-zilla'. Thankfully, the team at Bennett Carroll were great. They helped us through each step in the process and got the best result. In particular, Flame was excellent. She helped clarify our rights and manage the risks without escalating anything unnecessarily. She was able to keep our costs to a minimum whilst still maximising our return from the sale. Highly recommend.
Zhu Annabelle
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November 18, 2025
We would like to express our special thanks to solicitor Flame Clark for the tremendous help she provided during our home buying process.
Thanks to her timely follow-ups, extensive professional knowledge, and valuable advice, she helped us 1) avoid purchasing an investment property that could have caused future disputes, 2) obtain a waiver of the penalty that we would have incurred.
Here is what happened:
After we decided to purchase the property, we contacted your firm immediately. Flame followed up straight away and reviewed our contract. As this was our first time dealing with an old property built in 1996, we had no idea that older townhouses were managed differently from those under the current community title scheme. Instead, they fall under the BUGTA Scheme which is essentially a self-managed body corporate arrangement.
During our communication with the sales agent, he had never explained this point, so we didn’t realize this could lead to further disputes.
I sent through the signed contact right away – even though it was after 8pm.
She called me early the next morning 8am to explain the potential issues. Because the BUGTA scheme is outdated, responsibilities related to property maintenance are often unclear. Since this was an investment property and considering the potential disputes that could arise in the future, we decided to pull over our offer.
However, the contract has been signed and was unconditional, which meant we would face a penalty. We tried communicating with the agent, but they refused to negotiate. In the end, thanks to Flame’s efforts, we were able to have the penalty waived.
We are sincerely grateful for the significant assistance Flame provided in our case.
This letter is to express our heartfelt appreciation.
Cheers,
Coy and Annabelle
Dee Farquharson
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December 01, 2025
Paige was helpful, knowledgeable and managed our conveyancing professionally, within urgent timelines.
Vedeshwar Tularam
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November 14, 2024
I was so excited and couldn't imagine the joy I got when you first told me the settlement went smoothly. I didnt know anything about buying a house in Australia. From the very first call to you looking for a convenyancing lawyer you provided a great personalized and reliable approach, I felt a sense of trustworthiness in the approach and throughout the conveyancing process until settlement you worked very efficiently and effectively in a very professional way . I really appreciated you acting for me with genuine care, support and excellent communication with prompt replies to phones or emails. It was great working with you. I will highly recommend your services to my families and friends.
Paula COCHRANE
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February 24, 2025
We want to thank Flame from Bennett and Carroll for handling the sale of our property and purchase of another, with simultanious settlement. No easy process, dealing with solicitors for purchaser and sellers of purchased property, along with council issues popping up in the twelfth hour. Flame kept us informed through the whole process and ensured what was a very difficult ordeal, went as smoothly as could be, under very stressful circumstances. Flame always responded to our many concerns and questions and nothing was ever a bother. Flame is a professional, who we highly recommend if needing a conveyancer with excellent communication and professional standards, that gets the job done. Thank You Flame.
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We recently engaged Bennett Carroll for what we thought was going to be a 'run of the mill' conveyancing matter to sell our house. It turned out to be quite complicated thanks to 'buyer-zilla'. Thankfully, the team at Bennett Carroll were great. They helped us through each step in the process and got the best result. In particular, Flame was excellent. She helped clarify our rights and manage the risks without escalating anything unnecessarily. She was able to keep our costs to a minimum whilst still maximising our return from the sale. Highly recommend.
We would like to express our special thanks to solicitor Flame Clark for the tremendous help she provided during our home buying process. Thanks to her timely follow-ups, extensive professional knowledge, and valuable advice, she helped us 1) avoid purchasing an investment property that could have caused future disputes, 2) obtain a waiver of the penalty that we would have incurred. Here is what happened: After we decided to purchase the property, we contacted your firm immediately. Flame followed up straight away and reviewed our contract. As this was our first time dealing with an old property built in 1996, we had no idea that older townhouses were managed differently from those under the current community title scheme. Instead, they fall under the BUGTA Scheme which is essentially a self-managed body corporate arrangement. During our communication with the sales agent, he had never explained this point, so we didn’t realize this could lead to further disputes. I sent through the signed contact right away – even though it was after 8pm. She called me early the next morning 8am to explain the potential issues. Because the BUGTA scheme is outdated, responsibilities related to property maintenance are often unclear. Since this was an investment property and considering the potential disputes that could arise in the future, we decided to pull over our offer. However, the contract has been signed and was unconditional, which meant we would face a penalty. We tried communicating with the agent, but they refused to negotiate. In the end, thanks to Flame’s efforts, we were able to have the penalty waived. We are sincerely grateful for the significant assistance Flame provided in our case. This letter is to express our heartfelt appreciation. Cheers, Coy and Annabelle
Paige was helpful, knowledgeable and managed our conveyancing professionally, within urgent timelines.
I was so excited and couldn't imagine the joy I got when you first told me the settlement went smoothly. I didnt know anything about buying a house in Australia. From the very first call to you looking for a convenyancing lawyer you provided a great personalized and reliable approach, I felt a sense of trustworthiness in the approach and throughout the conveyancing process until settlement you worked very efficiently and effectively in a very professional way . I really appreciated you acting for me with genuine care, support and excellent communication with prompt replies to phones or emails. It was great working with you. I will highly recommend your services to my families and friends.
We want to thank Flame from Bennett and Carroll for handling the sale of our property and purchase of another, with simultanious settlement. No easy process, dealing with solicitors for purchaser and sellers of purchased property, along with council issues popping up in the twelfth hour. Flame kept us informed through the whole process and ensured what was a very difficult ordeal, went as smoothly as could be, under very stressful circumstances. Flame always responded to our many concerns and questions and nothing was ever a bother. Flame is a professional, who we highly recommend if needing a conveyancer with excellent communication and professional standards, that gets the job done. Thank You Flame.