The best way to start this review is to say thank you from the bottom of my heart. In all dealings with this firm, I have been treated with the upmost respect. The entire team are such lovely people starting with Matthew Ingram. His attention to detail is brilliant and I'm a very hard man to please as I can't stand mistakes. His advice was spot on ever time and the way he explained himself was easy to understand. He listened to everything I had to say and considered my opinion before giving advice. The prosecutor tried a shifty when we were in court and Matt and Leon handled it with completed professionalism. Let's just say the prosecutor came back with his tail between his legs.
Jade in Matthews office has been extremely helpful and professional in all the dealings I've had with her.
My wife and myself couldn't be more grateful to the team at Robertson O'Gorman at what could only be described as an extremely stressful time in our lives. I would recommend them if your unlucky enough to require a criminal law firm.
Mick
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January 13, 2026
I had the pleasure of working with Lilly Barker and her team at Robertson O’Gorman Solicitors. From start to finish, Lilly guided me through the entire process, clearly explaining each step and how the issue would be resolved. Her professionalism, dedication, and attention to detail made a stressful situation far easier to navigate. I truly can’t thank Lilly and her team enough for their hard work and support, and I highly recommend engaging them.
Kelly Martin
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December 11, 2025
Well, I could write a book on how TOTALLY AWESOME Lily Barker was in the carriage of my court trial!! Lily was not just my legal representative but my therapist as well - enduring many emotional, upset communications from me and with such KINDNESS!! Nothing was too difficult or hard for her to tackle and all along, EXTREMELY PROFESSIONAL and very reassuring!! I would HIGHLY RECOMMEND her services to anyone who is being wrongly accused of misconduct! Lily's knowledge, intelligence, and expertise is second to none!! My court case resulted in the best possible outcome due to Lily's dedication and diligence!! I'm eternally grateful to Lily.....FOREVER!!!
Sincerely
Kelly Martin
Vanessa Makuare
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October 30, 2025
Our family was in complete disbelief when serious charges were laid against the head of our household following a family matter. This situation caused immense emotional distress for our children and placed significant strain on our family.
From our very first conversation with Emma Higgins, she provided reassurance, clarity, and professional guidance during what was an incredibly challenging time. She took the time to explain complex legal terminology in plain language, ensuring we fully understood each stage of the process. Emma was transparent about all possible outcomes, both positive and negative and maintained honesty and integrity throughout.
Beyond her legal expertise, Emma showed genuine care and compassion. She made us feel heard, supported, and focused not only on the legal aspects of our case but also on the well-being and restoration of our family relationships.
Emma was understanding, realistic, and exceptionally professional. We are deeply grateful for her support and cannot thank her enough.
While we hope no one ever finds themselves in a similar situation, if you do, you would be in the best hands with Emma.
craig mcmahon
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November 23, 2025
I approached Robertson O'Gorman solicitors on a strong recommendation from a friend, I can totally see why. Right from the get-go I felt I was dealing with a professional outfit. I had approached quite a few legal companies and because my matters involved, if you accepted my story as true, serious criminal allegations against a serving Bundaberg Highway Patrol Officer I was unable to secure local representation. The only lawyer who agreed to meet with me was a former cop, who I sacked during our paid initial consultation. His opinion was I had no option but to plead guilty and to expect 12 months imprisonment.
I left my details with an assistant and received a call back from Hannah Pugh. Hannah was impressive from the outset, an excellent listener who you could tell "got it" from the follow up questions she asked. Today I am informed my matters are complete, terminated as no evidence to offer prosecutions. Sure, it was 3 mentions progressed, but as anyone who has had to deal with obstructive police practises can attest, that is nothing. Hannah kept my wife and myself informed to the extent she could(my wife was both a witness and victim) and advocated ferociously on my behalf while treating us both with the utmost respect and courtesy.
Hannah kept us informed of the best legal means for progressing my matters and the pros and cons of the various approaches. The final decision was always left to me.
Congratulations Hannah on your big win for me!
I am so lucky to have received a recommendation from a friend. There is nothing I could have reasonably expected from an attorney that you didn't deliver.
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The best way to start this review is to say thank you from the bottom of my heart. In all dealings with this firm, I have been treated with the upmost respect. The entire team are such lovely people starting with Matthew Ingram. His attention to detail is brilliant and I'm a very hard man to please as I can't stand mistakes. His advice was spot on ever time and the way he explained himself was easy to understand. He listened to everything I had to say and considered my opinion before giving advice. The prosecutor tried a shifty when we were in court and Matt and Leon handled it with completed professionalism. Let's just say the prosecutor came back with his tail between his legs. Jade in Matthews office has been extremely helpful and professional in all the dealings I've had with her. My wife and myself couldn't be more grateful to the team at Robertson O'Gorman at what could only be described as an extremely stressful time in our lives. I would recommend them if your unlucky enough to require a criminal law firm.
I had the pleasure of working with Lilly Barker and her team at Robertson O’Gorman Solicitors. From start to finish, Lilly guided me through the entire process, clearly explaining each step and how the issue would be resolved. Her professionalism, dedication, and attention to detail made a stressful situation far easier to navigate. I truly can’t thank Lilly and her team enough for their hard work and support, and I highly recommend engaging them.
Well, I could write a book on how TOTALLY AWESOME Lily Barker was in the carriage of my court trial!! Lily was not just my legal representative but my therapist as well - enduring many emotional, upset communications from me and with such KINDNESS!! Nothing was too difficult or hard for her to tackle and all along, EXTREMELY PROFESSIONAL and very reassuring!! I would HIGHLY RECOMMEND her services to anyone who is being wrongly accused of misconduct! Lily's knowledge, intelligence, and expertise is second to none!! My court case resulted in the best possible outcome due to Lily's dedication and diligence!! I'm eternally grateful to Lily.....FOREVER!!! Sincerely Kelly Martin
Our family was in complete disbelief when serious charges were laid against the head of our household following a family matter. This situation caused immense emotional distress for our children and placed significant strain on our family. From our very first conversation with Emma Higgins, she provided reassurance, clarity, and professional guidance during what was an incredibly challenging time. She took the time to explain complex legal terminology in plain language, ensuring we fully understood each stage of the process. Emma was transparent about all possible outcomes, both positive and negative and maintained honesty and integrity throughout. Beyond her legal expertise, Emma showed genuine care and compassion. She made us feel heard, supported, and focused not only on the legal aspects of our case but also on the well-being and restoration of our family relationships. Emma was understanding, realistic, and exceptionally professional. We are deeply grateful for her support and cannot thank her enough. While we hope no one ever finds themselves in a similar situation, if you do, you would be in the best hands with Emma.
I approached Robertson O'Gorman solicitors on a strong recommendation from a friend, I can totally see why. Right from the get-go I felt I was dealing with a professional outfit. I had approached quite a few legal companies and because my matters involved, if you accepted my story as true, serious criminal allegations against a serving Bundaberg Highway Patrol Officer I was unable to secure local representation. The only lawyer who agreed to meet with me was a former cop, who I sacked during our paid initial consultation. His opinion was I had no option but to plead guilty and to expect 12 months imprisonment. I left my details with an assistant and received a call back from Hannah Pugh. Hannah was impressive from the outset, an excellent listener who you could tell "got it" from the follow up questions she asked. Today I am informed my matters are complete, terminated as no evidence to offer prosecutions. Sure, it was 3 mentions progressed, but as anyone who has had to deal with obstructive police practises can attest, that is nothing. Hannah kept my wife and myself informed to the extent she could(my wife was both a witness and victim) and advocated ferociously on my behalf while treating us both with the utmost respect and courtesy. Hannah kept us informed of the best legal means for progressing my matters and the pros and cons of the various approaches. The final decision was always left to me. Congratulations Hannah on your big win for me! I am so lucky to have received a recommendation from a friend. There is nothing I could have reasonably expected from an attorney that you didn't deliver.