A Brand New life saving asset on the Sunshine Coast that delivers where it matters. World leading facilities and a real good feel and vibe give you the confidence you're in great hands. Comfortable beds, good meals and coffee shops, nice indoor and outdoor to walk around, definitely not the usual hospital we're all used to...
GB
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August 02, 2025
Thankful for the kind staff and great facilities. We attended the ER on the morning of 2/8 for my teenage son who had a serious infection. Staff were friendly, attentive and professional. I can’t remember all their names - there was a nurse named Jordan, a Dr David and many others, all excellent. Yes, it was busy and we had to wait but that’s normal - these people are doing their job very well and prioritising the most urgent cases. We are blessed to have such caring, competent staff and a great public hospital here on the Sunny Coast. Thank you to all who cared for my son - I hope you read this.
Ruby French
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July 16, 2025
Be warned. This place is USELESS.
I’ve had so many bad experiences with this hospital. I’ve noticed you don’t get a response on here unless you leave a positive review (negatives get no response) but I’ll say this as more people need to take a stand so this hospital gets BETTER.
I went to emergency today, I had been seen for chest pains, after an ecg one of the nurses sent me back into the waiting room (except I was apparently supposed to be in room 12 as I was in extreme pain) but got sent the wrong way. When I went straight to reception to ask what is going on and why I’m getting shuffled around (luckily I’m vocal) she had to call the staff who had just seen me to find out why I was back in the waiting room, I found out I was supposed to be in room 12! And she had to get a nurse to come and get me.
Wow, just wow. Waiting hours for pain medication and false promises really makes me not want to return to this hospital when in a crisis.
They gave me a chest x-ray after hours, and sent me back into the waiting room with my bra in my hand. I was in agony, this is not the first time I have noticed neglect at this hospital either.
This isn’t the hospitals fault BUT the ambulance took 1 hour to arrive at my house today for something that could have easily been a heart attack or pulmonary embolism. I have been sent home with the answer ‘We don’t know what could happen in the future’ and ZERO PAIN MEDICATION. I have two kids at home and was offered no pain medication.
ABSOLUTELY DISGUSTING.
Half of them have absolutely no clue what to do in a crisis, as it was busy today, this is VERY scary to think about. After today I would actually think twice sending my child here.
I did ask to make a formal complaint but the student nurses kept passing me off and I barely spoke to an actual doctor!
Rough
Charli the mermaid
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June 21, 2025
My 7 year old daughter went in for surgery this week and I just have to say the level of care was truly next level. Not only did they make her feel comfortable they made me feel extremely at ease. Every single staff member we dealt with was just incredible. From the nurses, the “sleepy doctors”, the volunteers and the orderly (who even walked past at one stage and came and checked in after she was out of recovery) all treated us with such kindness. Thank you SCUH for a wonderful experience.
Peter de Mestre
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August 21, 2025
I could not be more impressed with every aspect of this amazing hospital. Everyone who looked after me were first class professionals working as an incredibly skilled, efficient, and friendly team. Shout out to Natalie who made me laugh !
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A Brand New life saving asset on the Sunshine Coast that delivers where it matters. World leading facilities and a real good feel and vibe give you the confidence you're in great hands. Comfortable beds, good meals and coffee shops, nice indoor and outdoor to walk around, definitely not the usual hospital we're all used to...
Thankful for the kind staff and great facilities. We attended the ER on the morning of 2/8 for my teenage son who had a serious infection. Staff were friendly, attentive and professional. I can’t remember all their names - there was a nurse named Jordan, a Dr David and many others, all excellent. Yes, it was busy and we had to wait but that’s normal - these people are doing their job very well and prioritising the most urgent cases. We are blessed to have such caring, competent staff and a great public hospital here on the Sunny Coast. Thank you to all who cared for my son - I hope you read this.
Be warned. This place is USELESS. I’ve had so many bad experiences with this hospital. I’ve noticed you don’t get a response on here unless you leave a positive review (negatives get no response) but I’ll say this as more people need to take a stand so this hospital gets BETTER. I went to emergency today, I had been seen for chest pains, after an ecg one of the nurses sent me back into the waiting room (except I was apparently supposed to be in room 12 as I was in extreme pain) but got sent the wrong way. When I went straight to reception to ask what is going on and why I’m getting shuffled around (luckily I’m vocal) she had to call the staff who had just seen me to find out why I was back in the waiting room, I found out I was supposed to be in room 12! And she had to get a nurse to come and get me. Wow, just wow. Waiting hours for pain medication and false promises really makes me not want to return to this hospital when in a crisis. They gave me a chest x-ray after hours, and sent me back into the waiting room with my bra in my hand. I was in agony, this is not the first time I have noticed neglect at this hospital either. This isn’t the hospitals fault BUT the ambulance took 1 hour to arrive at my house today for something that could have easily been a heart attack or pulmonary embolism. I have been sent home with the answer ‘We don’t know what could happen in the future’ and ZERO PAIN MEDICATION. I have two kids at home and was offered no pain medication. ABSOLUTELY DISGUSTING. Half of them have absolutely no clue what to do in a crisis, as it was busy today, this is VERY scary to think about. After today I would actually think twice sending my child here. I did ask to make a formal complaint but the student nurses kept passing me off and I barely spoke to an actual doctor! Rough
My 7 year old daughter went in for surgery this week and I just have to say the level of care was truly next level. Not only did they make her feel comfortable they made me feel extremely at ease. Every single staff member we dealt with was just incredible. From the nurses, the “sleepy doctors”, the volunteers and the orderly (who even walked past at one stage and came and checked in after she was out of recovery) all treated us with such kindness. Thank you SCUH for a wonderful experience.
I could not be more impressed with every aspect of this amazing hospital. Everyone who looked after me were first class professionals working as an incredibly skilled, efficient, and friendly team. Shout out to Natalie who made me laugh !