I signed up with Vault for bookkeeping and accounting in late October 2023.
The sign up process with admin was very friendly with proactive responses. They said all the right things.
Upon completing the onboarding process, unfortunately, there wasn't much communication or productivity on behalf of the team.
Mid Feb 2024 - We have ceased services (with no response back as of yet) and found another company.
Aaron Ivory
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August 24, 2022
Very happy with Vault’s services. After having issues with my previous tax accountant i found Vault through google and engaged them based on their reviews. Very happy i did. They were very professional and thorough with explaining everything to me and very efficient and fast. Would highly recommend.
Jessica Hodge
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February 08, 2021
I cannot recommend this team highly enough. I came to Morgan in the hope to set up some personal insurances (an overwhelming task to say the least) and she was able to explain everything so well and so clearly. She took the time to listen and clarify what I needed to ensure things were set up perfectly for my needs and made the process so easy. Thank you Morgan!
We also have a seamless experience with our Tax Return each year with Vault, so we will be clients for a long time to come.
Thanks again Team!
James Cahill
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September 28, 2022
Vault have prepared our tax returns for the last 2 years. They are consistently professional, timely & easy to work with. And their services are reasonably priced as well. Highly recommend!
Abilio Henrique (zyrorl)
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August 01, 2022
Having worked with Vault Accountants for the last year regarding SMSF, Financial Planning, taxation advice and doing several tax returns, Craig and Brad have given me good constructive advice, and have been supportive throughout the process of moving superannuation from an industry fund to self-managed.
I would have rated Vault a 5, however I have had some small difficulties in the tax return process that, while were addressed adequately, in future could be improved with better communication. I will also note that this took place at the beginning of the financial year when tax returns are taking place for a lot of people and that it's a stressful time of year for all, and that it's a less than straight forward tax return with a lot of components.
I look forward to a continued relationship for the next several years.
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I signed up with Vault for bookkeeping and accounting in late October 2023. The sign up process with admin was very friendly with proactive responses. They said all the right things. Upon completing the onboarding process, unfortunately, there wasn't much communication or productivity on behalf of the team. Mid Feb 2024 - We have ceased services (with no response back as of yet) and found another company.
Very happy with Vault’s services. After having issues with my previous tax accountant i found Vault through google and engaged them based on their reviews. Very happy i did. They were very professional and thorough with explaining everything to me and very efficient and fast. Would highly recommend.
I cannot recommend this team highly enough. I came to Morgan in the hope to set up some personal insurances (an overwhelming task to say the least) and she was able to explain everything so well and so clearly. She took the time to listen and clarify what I needed to ensure things were set up perfectly for my needs and made the process so easy. Thank you Morgan! We also have a seamless experience with our Tax Return each year with Vault, so we will be clients for a long time to come. Thanks again Team!
Vault have prepared our tax returns for the last 2 years. They are consistently professional, timely & easy to work with. And their services are reasonably priced as well. Highly recommend!
Having worked with Vault Accountants for the last year regarding SMSF, Financial Planning, taxation advice and doing several tax returns, Craig and Brad have given me good constructive advice, and have been supportive throughout the process of moving superannuation from an industry fund to self-managed. I would have rated Vault a 5, however I have had some small difficulties in the tax return process that, while were addressed adequately, in future could be improved with better communication. I will also note that this took place at the beginning of the financial year when tax returns are taking place for a lot of people and that it's a stressful time of year for all, and that it's a less than straight forward tax return with a lot of components. I look forward to a continued relationship for the next several years.