We've been without an accountant for a year or two and I desperately needed to find a good one. A friend mentioned Top Cat Accountants as she had seen them driving to work and they were close to my home. After reading the reviews online I reached out. I got a reply within 24hrs and an appointment within 2 weeks! Lucinda was prepared, knowledgeable and very helpful. She processed both mine and my husband's returns in an hour with a good outcome, plus some good advice for next year too! Thank you Lucinda :-)
Lina Stone
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May 25, 2024
I needed an accountant fast and I could not recommend Lucinda enough. She was able to help me straight away and was very clear and easy to contact and was fast with her responses. On top of that she did an excellent job with our returns. Would highly recommend and happy to use for any additional needs we will have going forward.
Dorothy Shanks
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September 26, 2024
We utilised Top Cat 2023 as we were travelling. There was limited communication and follow up was required, but we got there in the end due to staff changing. We were going to give them another try this year but got no reply for a couple weeks and decided to go elsewhere. At least an email acknowledging receipt of communication and expected time frame of expected communication would be helpful.
Livfit
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July 25, 2024
We were looking for a new accountant and thought we would support local small business. After engaging Top Cat Accountants, agreeing to the fees and setting them up with our accounts, 5 weeks goes past with no contact and no works started. No return emails and no return phone calls after multiple attemps to see how they were going or if they were able to still do the works, very unprofessional. My advice is to not just reply on social media referrals or google reviews but sit down have a meeting and make sure they have the capacity to take on your works and are capable of doing your works.
We since engaged a professional company that completed all of our works, were knowledgeable, well priced and offered great customer service.
Shay Beyer
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March 18, 2024
We were clients of Geoffrey Norgate for 8 years when Lucinda acquired the business. When Lucinda took over, we weren't quite sure what to expect as we had dealt with Geoff for so long with our small business. Lucinda has been an absolute delight to deal with. She is patient with my 1000s of questions about everything from Payroll, to Amortisations, to my individual returns. Sadly, we closed our business last year and Lucinda has been a big part of our success, always making our tax obligations that little bit simpler to understand. She's also been so helpful in finalising our business tax obligations. We have had complete trust in her for the last 11 years and have trust that she will continue to impress us until we are fully retired!! Thanks Lucinda - you are one of a kind :)
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637 Old Cleveland Rd, Camp Hill QLD 4152, Australia
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We've been without an accountant for a year or two and I desperately needed to find a good one. A friend mentioned Top Cat Accountants as she had seen them driving to work and they were close to my home. After reading the reviews online I reached out. I got a reply within 24hrs and an appointment within 2 weeks! Lucinda was prepared, knowledgeable and very helpful. She processed both mine and my husband's returns in an hour with a good outcome, plus some good advice for next year too! Thank you Lucinda :-)
I needed an accountant fast and I could not recommend Lucinda enough. She was able to help me straight away and was very clear and easy to contact and was fast with her responses. On top of that she did an excellent job with our returns. Would highly recommend and happy to use for any additional needs we will have going forward.
We utilised Top Cat 2023 as we were travelling. There was limited communication and follow up was required, but we got there in the end due to staff changing. We were going to give them another try this year but got no reply for a couple weeks and decided to go elsewhere. At least an email acknowledging receipt of communication and expected time frame of expected communication would be helpful.
We were looking for a new accountant and thought we would support local small business. After engaging Top Cat Accountants, agreeing to the fees and setting them up with our accounts, 5 weeks goes past with no contact and no works started. No return emails and no return phone calls after multiple attemps to see how they were going or if they were able to still do the works, very unprofessional. My advice is to not just reply on social media referrals or google reviews but sit down have a meeting and make sure they have the capacity to take on your works and are capable of doing your works. We since engaged a professional company that completed all of our works, were knowledgeable, well priced and offered great customer service.
We were clients of Geoffrey Norgate for 8 years when Lucinda acquired the business. When Lucinda took over, we weren't quite sure what to expect as we had dealt with Geoff for so long with our small business. Lucinda has been an absolute delight to deal with. She is patient with my 1000s of questions about everything from Payroll, to Amortisations, to my individual returns. Sadly, we closed our business last year and Lucinda has been a big part of our success, always making our tax obligations that little bit simpler to understand. She's also been so helpful in finalising our business tax obligations. We have had complete trust in her for the last 11 years and have trust that she will continue to impress us until we are fully retired!! Thanks Lucinda - you are one of a kind :)